Operations
Discord role workflow after whitelist approval
After a whitelist decision, Discord roles should make the next step obvious for players and staff while keeping game-server access tied to the correct review result.
Canonical: https://coremoderator.com/blog/discord-role-whitelist-workflow
Role states
- Applicant role for users who can submit forms.
- Under review role when staff need time to decide.
- Approved role after a successful whitelist decision.
- Rejected or cooldown handling when the applicant should not retry immediately.
Follow-up actions
- Send a DM or Discord message with the decision where possible.
- Open a ticket when staff need more information.
- Keep logs so owners can audit role changes and staff decisions.