Tickets
Use Discord tickets with FiveM whitelist applications
Ticket workflows help FiveM staff handle follow-up questions, appeals, missing Steam data, payment concerns, or special whitelist cases without mixing them into public channels.
Canonical: https://coremoderator.com/blog/fivem-ticket-whitelist-flow
When to use tickets
- An applicant forgot Steam details or submitted unclear answers.
- Staff need to ask roleplay scenario follow-up questions.
- A rejected applicant needs a controlled appeal channel.
- Payment or premium questions need owner review.
Ticket setup
- Create a ticket panel for whitelist support.
- Assign the staff role that reviews applications.
- Enable transcripts so decisions and follow-up stay traceable.
- Link back to the main whitelist docs so applicants understand the process.