Tutorials

How to set up a Discord ticket system

A practical Discord ticket system guide for creating support panels, custom buttons, modal forms, categories, staff roles, log channels, and transcript workflows.

Canonical: https://coremoderator.com/blog/ticket-system-guide

Recommended setup order

  • Create a panel for each support workflow.
  • Choose clear button labels and emoji.
  • Assign category, support role, and log channel.
  • Add forms when staff need structured information.
  • Enable transcripts for support history.

Topics covered

  • Discord ticket system setup
  • Ticket panels and custom buttons
  • Modal forms for support questions
  • Ticket transcripts and staff logs

Related Core Moderator guides